Privacy Policy

Information We Collect

We collect both personal and non-personal information from you when you:

• Submit a contact form
• Call or email us
• Use our website or request a quote
• Engage with us for service inquiries

Personal Information may include:

• Full name
• Phone number
• Email address
• Mailing or repo-related addresses
• Vehicle details (VIN, license plate, make/model)
• Any other information you voluntarily provide

Non-Personal Information may include:

• Browser type and version
• IP address
• Device identifiers
• Pages visited and time spent
• Referring website or source

How We Use Your Information

We use your information to:

• Communicate with you regarding services or inquiries
• Schedule, track, and complete recovery services
• Verify identity for lawful repossession activities
• Improve our website functionality and user experience
• Comply with state and federal laws
• Send important notices or updates

We do not sell, rent, or trade your personal data — ever.

How We Protect Your Information

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. These include:

• SSL encryption on our website
• Access-restricted internal systems
• Regular audits and data access controls

Third-Party Services

We may use third-party services to assist with:

• Hosting and server infrastructure
• Form submission handling
• Email communication
• Analytics (e.g., Google Analytics)

These providers have their own privacy policies and may collect or process data according to their practices. We vet our vendors to ensure compliance with privacy standards.

Cookies and Tracking Technologies

Our site may use cookies or similar tools to enhance your browsing experience. You can control cookie preferences through your browser settings.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal data we hold
• Request correction or deletion
• Opt out of marketing communications
• File a complaint with a regulatory body

To exercise any of these rights, please contact us at [email protected] or via our contact form.

Data Retention

We retain personal information only as long as necessary for legal, business, or service-related purposes, and in accordance with applicable laws.

Children’s Privacy

Our website and services are not intended for children under 13 years old. We do not knowingly collect data from minors. If you believe we’ve inadvertently collected data from a child, contact us immediately.

Policy Updates

We may update this Privacy Policy occasionally to reflect changes in law, technology, or our operations. Updated policies will be posted here with a new effective date.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, you can reach us at:

Centurion Auto Recovery Services